On 05/19/2019 05:40 PM, Fahnon wrote:
I suspect that this is just the usual incompetence on the BMD's side.
I have here an unlucky 4K6 URSA, that has somehow forgot its serial number and sensor calibration (either the EEPROM memory failed or its connections, or just the checksum is incorrect due to a flipped bit). The excuse to not service this camera from BMD was:
We are unable to read the serial number and our tools can not deal with that.
Seeing such answer, one should assume there is no real service. Its either a replace if fails within warranty, or your gear belongs to trash.
Bigger the company, less care they provide.
Ing. Daniel Rozsnyo
Prague, Czech Republic