Re: Sony AXSM 512GB S48 Card Failure/Repair
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Sony recently replaced some XQD media for us that was still under warranty.
I reached out to Sony service and support at 877-591-7669. I spoke to a friendly human being who sent an email , and the rest of the process was completed through correspondence.
I provided them with proof of purchase, and they replaced the media in a reasonable amount of time. If you do not have a proof of purchase, I don’t know that they will be of assistance.
I recognize you are concerned about a much lower volume, proprietary media for professional use only, whereas XQD is used in some professional and some consumer products. Just letting you know our experience.
Sent from a phone.
On Jun 30, 2021, at 9:03 AM, esl34@... wrote: